Shipping policy

Last updated: October 30, 2026

Thank you for shopping with Amira. This policy explains how we ship your order, what it costs, and what to expect after you buy.

Order Processing

Production and preparation time varies by product. Made-to-order apparel typically requires approximately 1–6 business days before dispatch, depending on the product and fulfillment location. Jewelry orders are usually prepared within 1–2 business days after payment to our fulfillment partner. These are estimates, not guarantees; peak demand and product availability may extend preparation times.

Business days exclude weekends and public holidays. Preparation and production take place before carrier transit. Any time needed to submit and pay for an order with our fulfillment partner is additional.

You'll receive a confirmation email with tracking as soon as your order ships, if the shipping method supports it.

Shipping Methods & Delivery Times

Delivery timing depends on the product, fulfillment location, destination, and shipping service. For apparel produced in the United States, standard carrier transit can be approximately 3–4 business days after production for Printful orders. Apparel shipped from overseas can take approximately 5–30 days after production, depending on the service; some services quote business days rather than calendar days. For Branvas jewelry, the published U.S. delivery estimate is approximately 3–8 business days in total from payment to the fulfillment partner, including preparation and shipping. These estimates are not guarantees and do not establish which service is available for a particular item. Contact vm@reflectmemory.com before ordering for a product-specific estimate. Carrier delays, weather, holidays, customs, and peak demand can extend delivery times.

Shipping costs

Shipping charges are calculated at checkout based on your destination, order weight, and selected shipping method. Free standard shipping may be available on selected orders as displayed at checkout.

Order Tracking

Once your order ships, we'll email you a confirmation with a tracking number and link, if applicable. Please note tracking information may take time to update after you receive it.

Shipping destinations

We currently ship to United States.

International orders may be subject to customs duties, import taxes, fees, and customs delays. Any applicable charges collected at checkout will be shown before you complete your purchase.

Address accuracy

Please check your shipping address at checkout. Contact us as soon as possible if you need to correct it.

Lost, damaged, or delayed packages

If your order is lost, damaged, or delayed, contact us and we will help you work with the carrier.

Order Changes & Cancellations

Need to change or cancel your order? Contact us as soon as possible. We may be able to accommodate changes before your order ships, but once it's in transit we're unable to modify it. Refunds for cancelled or delayed orders will be processed promptly to the original payment method where possible.

Questions?

Contact our team at vm@reflectmemory.com or use the contact details in our contact information policy.